We want you to love what you buy, so we’ve made returns easy. You can return or exchange your items within 14 days of receiving your order—and return shipping is on us! All items must be unworn, unwashed, and unaltered, with the tags still attached. Once we’ve received your items, we’ll refund the amount to your original payment method which can take up to 14 business days.

Before you check out and click purchase, remember, all sale items that are deemed FINAL SALE cannot be returned or exchanged. 

For exchanges, we’ll cover the cost to send back the original order. But, as a newer brand, we ask you to cover the shipping to get the exchange back into your closet. Basically - one way is on us.

All damaged items must be reported within 5 days of receiving the item. Please email us at CUSTOMERSERVICE@GOODBRAND.com 

with a photo attached.  If you contact us after 5 days of receiving your damaged item, you will not be eligible for a refund or replacement.

We make every effort to display as accurately as possible the colors, fits and material of our products. We do not take responsibility for monitoring discoloration.

We know finding the right size online is sometimes a challenge. Our team has been as thorough as possible when it comes to the details of our sizing. We want to celebrate all bodies, shapes, and sizes. As an emerging brand, we don’t always follow standardized sizing; instead, we focus on the fit of each piece individually.  If you have any questions, please refer to our size guide for a complete description of finding the perfect fit for you. If you have additional questions in regards to sizing you are welcome to reach out!